People at the centre. Structure behind the scenes.

I bring care, discretion and consistency to recruitment, employee records and everyday office operations.

Faith Kerubo Ong’anyo in a patterned cream blazer

I support people and office operations across Waftpay, ASAP Credit and Intouch VAS. My work brings recruitment, onboarding, employee records and everyday administration together.

My background in customer service, automotive services and agency banking taught me to communicate clearly, handle details carefully and follow through.

I am progressing toward HR Officer, HR Coordination and People Operations opportunities with broader responsibility.

How I work.

Organisational Discipline

I structure competing priorities into an orderly and dependable workflow.

Confidentiality & Integrity

I handle sensitive employee information with discretion and sound judgement.

Clear Communication

I communicate information precisely in writing and in person.

Relationship Building

I build constructive working relationships with colleagues, managers and external stakeholders.

Adaptability

I adjust effectively to shifting priorities across multiple businesses.

Composure Under Pressure

I maintain accuracy and professionalism across concurrent responsibilities.

Education and development.

Diploma in Human Resource Management

Zetech UniversityDiploma requirements completed. Graduation pending.
2022

Certificate in Computer Studies

2019

Kenya Certificate of Secondary Education

Where I am heading.

My next step is a role with broader responsibility in HR coordination, recruitment or People Operations.

  • HR Officer
  • Human Resource Assistant
  • HR & Administration Officer
  • HR Coordinator
  • People Operations Assistant
  • Office Administrator
  • Administrative Assistant